British Bank Award Winners 2025 - Treating Customers Fairly - As voted by our customers. Read more

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Treating You Fairly

Award-winning service that puts customers first.

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Rated Excellent by You

97% 5-star reviews from people we’ve helped.

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Smart Tech, Simple Process

Do it all in one place with our clever portal.

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Our Peace of Mind Promise

24hr Express Service, a True AIP and a Rate Guarantee

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We Cracked the Complex

Now we’re making the mainstream effortless.

Working With the Brands You Trust

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Everything You Need, All in One Place

No back-and-forth emails. No printing. No guesswork.

📍Track your mortgage progress step-by-step
✍️ Sign and upload documents in seconds
💬 Message your advisor any time
✅ Stay organised and in control

Your mortgage, made simple — start to finish.

Backed by Experience. Powered by People.

Haysto was founded to serve those often overlooked by the established mortgage industry, helping more people with complex credit and incomes become homeowners than any other brokerage. We now bring the same award-winning service to everyone through our mainstream brand, Picnic. 

People/Haysto Team

Frequently Asked Questions

Who We Are

Discover more about what we do, why we do it and how we can help you on your mortgage journey.

In a nutshell, we’re all about taking away the stress and anxiety people typically feel when getting a mortgage, making their journey smooth and straightforward. We do this through a healthy combination of cutting-edge technology and the good old human touch. 

No jargon. No nonsense. Just a desire to cut through all the noise and create an honest, transparent environment where you can feel completely in control of your home-buying destiny. 

Anyone looking to take their first or next steps on the property ladder, find a better mortgage deal or invest in property can use our service. So, whether you’re:

This is your home, your journey. You make the decisions, and we’ll help you make the right choices.

Using a mortgage broker like us means you've got a far better opportunity to secure the best mortgage deal. The whole process will be much less daunting because you'll have someone with the right experience to guide you from decision to doorstep.

Here are five solid reasons why using a mortgage broker is a great idea:

  • More choice: Access to a much wider pool of lenders and mortgage deals.

  • Less hassle: They handle the application process and act as your lender liaison. 

  • Expert advice: Especially helpful if your situation isn’t straightforward. 

  • Saves time: No need to trawl comparison sites or visit banks/building societies. 

  • Better chance: They know which lenders are more likely to approve you.

On the contrary, with our customer portal, the application process will feel much more straightforward and far quicker. It's clear and super simple to use, making communication easy between you and your advisor, as well as uploading documents, checking progress, and receiving updates - all in one place.

Going directly to a lender also means you'll only receive advice on their own mortgage products. With our mortgage team, you'll have access to the whole market. So, you'll have peace of mind that the mortgage deal we'll find for you is the best available.

There are three ways you can contact us:

Online: Click the button below to make an enquiry.

Phone: 0333 016 3426.

Email: [email protected].

Once you’ve been in touch, you should expect to hear from our mortgage team within 24 hours.

It all really depends on your situation and what you’re looking for. Everybody’s mortgage journey is unique, and that’s where we set ourselves apart from the rest of the crowd. 

We’ll never try and shoehorn you into something that doesn’t fit. And we’ll be honest with you if you’re thinking of taking a route that could only result in finding a dead end. 

There’s a mortgage out there for everyone, and we don’t give up until we’ve helped you find yours.

If you have all the necessary information to hand, we can apply for a true mortgage in principle, one you can trust, directly from a lender, straight away. Once received, we aim to have your complete mortgage application ready for submission to a lender within 24 hours.

Are you ready to get started? Great, click the button below to make an enquiry and we'll be in touch.

Picnic was created by the team at Haysto. For the last few years, Haysto has been helping make mortgages possible for thousands of people with more specialised needs, such as those with bad credit or complex incomes. 

Picnic now brings the same high level of support and service that Haysto is known for, delivered with modern tools and that all-important human touch. Together, Haysto and Picnic provide a truly whole-of-market mortgage experience for both specialist and mainstream customers alike.

Yes, Picnic is a trading style of Haysto Ltd, an appointed representative of HLPartnerships Limited (HLP). As such, we fall under HLP's registration and authorisation by the Financial Conduct Authority (Ref. No: 957422).

Yes, all our Mortgage Advisors hold a CeMAP qualification (Certification in Mortgage Advice and Practice). Our advisors have either attained this qualification before joining us or through our very own Training Academy.

Talk to our Mortgage Experts to find out your options