Treating Customers Fairly Champion
Winners British Bank Awards 2025
A Service You Can Trust
97% Excellent 5-star rating from Trustpilot customer reviews.
Everything in One Place
From start to finish, do everything in our industry leading portal.
Peace of Mind
Your own team of mortgage experts dedicated to finding you the best deals
Over 100 Lenders to Choose From
More choice, less stress. 20,000+ mortgage products with exclusive deals and the most competitive rates.
A Team of 100+ Experts
Award-winning advice from a team dedicated to finding the best mortgage for you.
Smart Tools, Easy to Use
Our innovative tech keeps you up to date at all times. All the important stuff in one smart portal.
We Work Around Your Life
Same-day appointments, evenings and weekends too — life doesn’t stop at 5.
Protection Built for You
With our free expert advice, find the cover that protects your home, income and peace of mind.
We’ve Got the Legal Side Covered
We'll provide a free conveyancing quote from one of our trusted partners.
True Agreement in Principle
A formal lender certificate — not just a number plucked from the air.
A Service You Can Trust
97% Excellent 5-star rating from Trustpilot customer reviews.
Working With the Brands You Trust
24/7 Access to Your Mortgage Journey!
On your mobile or desktop, at work or home, with your secure customer portal, you'll always know what stage you're at and have everything you need all in one place.
Track your mortgage progress at any time on your dashboard.
View and approve all your documents with one click.
Real-time messaging with our team of experts.
Complete any task when it suits you.
Tell Us About You
Fill out a quick 60-second form — no impact on your credit score, no endless questions.
Mortgage Match
We have access to 20,000+ products across more than 100 lenders (including exclusive deals you won’t find online) to find you the best rate and the right mortgage.
Meet Your Experts
A dedicated team handles everything. You can track your mortgage, conveyancing, and insurance progress directly from your portal.
Backed by Experience. Powered by People.
Through Haysto - our sister brand - we've helped more people than any other broker become homeowners after being told 'No' elsewhere. Picnic brings that same award-winning expert service and tech to everyone.
Frequently Asked Questions
Who We Are
Discover more about what we do, why we do it and how we can help you on your mortgage journey.
In a nutshell, we’re all about taking away the stress and anxiety people typically feel when getting a mortgage, making their journey smooth and straightforward. We do this through a healthy combination of cutting-edge technology and the good old human touch.
No jargon. No nonsense. Just a desire to cut through all the noise and create an honest, transparent environment where you can feel completely in control of your home-buying destiny.
Anyone looking to take their first or next steps on the property ladder, find a better mortgage deal or invest in property can use our service. So, whether you’re:
This is your home, your journey. You make the decisions, and we’ll help you make the right choices.
It all really depends on your situation and what you’re looking for. Everybody’s mortgage journey is unique, and that’s where we set ourselves apart from the rest of the crowd.
We’ll never try and shoehorn you into something that doesn’t fit. And we’ll be honest with you if you’re thinking of taking a route that could only result in finding a dead end.
There’s a mortgage out there for everyone, and we don’t give up until we’ve helped you find yours.
There are three ways you can contact us:
Online: Click the button below to make an enquiry.
Phone: 0333 016 3426.
Email: [email protected].
Once you’ve been in touch, you should expect to hear from our mortgage team within 24 hours.
We charge a fee so we can focus entirely on you. That means personal advice, real support, and a service that’s built around your needs — not the Lender’s. It helps us do things properly, and gives you the confidence that we’re on your side from day one.
For all new Picnic customers, we charge a fee of £599. This is payable within 48 hours of you receiving your mortgage offer.
If you have all the necessary information to hand, we can apply for a true mortgage in principle, one you can trust, directly from a lender, straight away. Once received, we aim to have your complete mortgage application ready for submission to a lender within 24 hours.
Are you ready to get started? Great, click the button below to make an enquiry and we'll be in touch.
Picnic was created by the team at Haysto. For the last few years, Haysto has been helping make mortgages possible for thousands of people with more specialised needs, such as those with bad credit or complex incomes.
Picnic now brings the same high level of support and service that Haysto is known for, delivered with modern tools and that all-important human touch. Together, Haysto and Picnic provide a truly whole-of-market mortgage experience for both specialist and mainstream customers alike.